Terms of Service
Last Updated: April 27, 2025
1. Introduction
Welcome to Royal Rasoi Catering ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at indianfoodcateringorlando.com (the "Website") and the catering services we provide (collectively, the "Services").
By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
2. Use of the Website
You may use our Website for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website in any way that violates applicable laws or regulations
- Use the Website to transmit or send unsolicited commercial communications
- Attempt to interfere with the proper working of the Website
- Attempt to gain unauthorized access to any portion of the Website
- Use the Website for any purpose that is unlawful or prohibited by these Terms
3. Catering Services
Royal Rasoi provides Indian food catering services for various events including weddings, corporate events, and private parties. Our services include:
- Food preparation and delivery
- Setup and presentation of food
- Serving staff (when requested)
- Cleanup services (when requested)
All catering services are subject to availability, and we reserve the right to refuse service to anyone for any reason at our discretion.
4. Orders and Payment
When placing a catering order with Royal Rasoi, you agree to provide accurate and complete information. All orders are subject to our acceptance and confirmation.
Payment Terms:
- A 50% deposit is required to secure your event date
- The remaining balance is due 7 days prior to the event date
- For events booked less than 7 days in advance, full payment is required at the time of booking
- We accept credit cards, checks, and electronic transfers
Prices are subject to change without notice. However, once your order is confirmed and deposit paid, your quoted price is guaranteed.
5. Cancellation Policy
We understand that plans can change. Our cancellation policy is as follows:
- Cancellations made 30+ days before the event: Full refund of deposit
- Cancellations made 14-29 days before the event: 50% refund of deposit
- Cancellations made less than 14 days before the event: No refund of deposit
We reserve the right to cancel service due to unforeseen circumstances such as natural disasters, emergencies, or other events beyond our control. In such cases, a full refund will be provided.
6. Limitation of Liability
Royal Rasoi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services.
We take food safety very seriously and follow strict protocols. However, we cannot guarantee that our food products are free from allergens. It is your responsibility to inform us of any allergies or dietary restrictions when placing your order.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information about you. By using our Website and Services, you consent to the collection and use of information as described in our Privacy Policy.
8. Changes to Terms
We may modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of our Website and Services after any modifications indicates your acceptance of the modified Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Orange County, Florida.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Royal Rasoi Catering
3895 Lake Emma Rd
Lake Mary, FL 32746
Phone: 407-444-2727
Email: info@indianfoodcateringorlando.com